Awards—CSR of the Year

2014 CSR of the Year


Kelly Surles Lyttle, CIC, ACSR, CISR
Watkins Insurance Group
Austin

Purpose

The CSR of the Year Award promotes the importance of the role of customer service representatives on behalf of the Independent Agency System and the citizens and communities of Texas. It is awarded annually to the customer service representative who has given his or her talent, energy and enthusiasm for the betterment of both agency and community.

Eligibility

  • Candidates must work with an agency that is an IIAT member in good standing.
  • Any eligible candidate may enter or be nominated for the award by completing the nomination form.

Judging criteria

Applicants are judged based on their professional and personal contributions to their agency and community.

IIAT CSR of the Year recognition

  • $1,500 prize sponsored by Myron F. Steves & Co., Houston
  • Free travel expenses and free registration to IIAT's Conference & Trade Show courtesy of IIAT

Winners

2014 Kelly Lyttle, CIC, ACSR, CISR Austin
2013 Dee Randall, ACSR Pampa
2012 Susan Shea Tyner, ACSR Wichita Falls
2011 Carol Tower, ACSR Malakoff
2010 Stacey Boldt, ACSR Galveston
2009 Patricia Daniel, ACSR* Waco
2008 Kimberly Muesse, ACSR* Katy
2007 Ann Arnn, ACSR Longview
2006 Sharian Brown-Taylor, ACSR Houston
2005 Kelly McCoy, ACSR* Dallas
2004 Cherrie Bland, ACSR Amarillo
2003 Vicki Griffis, ACSR, CIC, CISR Celeste
2002 Lois Ekarius, ACSR Bellville
2001 Peggy Meiske, ACSR San Antonio
2000 Armida Quiroga, ACSR* Houston
1999 Kathleen Henderson, ACSR Quanah
1998 Michele Martinez, ACSR* Sealy
1997 Suzanne Van Meter, ACSR Plano
1996 Marion Harlos, ACSR* San Antonio
1995 Sue Finke, CPIW, ACSR San Antonio
(*Also winner of national ACSR of the Year Award from IIABA)