About IIAT
Our commitment to our members
- We will hire responsible people with a personal commitment to customer
service.
- We will train and cross-train all employees in association products and
services, and in member needs.
- We will use every member contact to demonstrate and communicate our commitment
to service.
- We will monitor the service expectations of our members and use that information
to create service standards.
- We will be known for our trustworthiness. We will promise only what we
can deliver and deliver on all our promises.
Association Information
About IIAT | IIAT Staff | How
to Join | Membership Application |
Member Services | Map
| Jobs
Who to call (pdf)
IIAT Staff
Unless otherwise indicated, IIAT staff can be reached at 800.880.7428.
After hours, use the extension number to leave a message in the individual's voice-mailbox.
Executive
David VanDelinder, CPCU, AAI | Executive Director (122)
e-mail: dvand@iiat.org
Cindy Quy | Administrative Manager (117)
e-mail: cindyquy@iiat.org
Professional Staff Services
Cindy Quy | Professional Staff Services Manager (117)
e-mail: cindyquy@iiat.org
Ashley Skeens | Member Services Representative/Local
Association Representative (107)
e-mail: askeens@iiat.org
Emily Thomas | Member Services Representative (108)
e-mail: ethom@iiat.org
Lauren McNeil | Member Services Representative (106)
e-mail: lmcneil@iiat.org
Julian Herrera | Support Services Assistant (111)
e-mail: jherr@iiat.org
Education
Paul Martin, CPCU | Director (114)
e-mail: pmart@iiat.org
Jim Gavin | Continuing Education Manager (115)
e-mail: jgavi@iiat.org
Regina Anderson, CIC | Technical Service Manager (116)
e-mail: rande@iiat.org
Stephanie Miller | Education Manager (113)
e-mail: smill@iiat.org
IIAT Insurance Agency
David Surles, CPCU, AAI | Director (147)
e-mail: dsurles@iiat.org
Jennifer Fudge | Agency Manager (146)
e-mail: jfudg@iiat.org
Joseph Hewitt | Customer Service Representative (144)
e-mail: jhewi@iiat.org
Hollie Jarratt | Customer Service Assistant (143)
e-mail: hjarr@iiat.org
Governmental Affairs
H. Lee Loftis Jr. | Director (118)
e-mail: lloft@iiat.org
Annie Spilman | Governmental Affairs Manager (118)
e-mail: aspilman@iiat.org
Communications
Linda Timmons | Communications Manager (126)
e-mail: ltimm@iiat.org
Rhonda Wood | Web/Print Producer (149)
e-mail: rwood@iiat.org
Ellen Lazaretti | Web/Print Production Assistant (130)
e-mail: elaza@iiat.org
Administration
David Neahusan, CPA, CNA | Director (138)
e-mail: dneah@iiat.org
Betty Mullenix, PHR | Accounting Manager (137)
e-mail: bmull@iiat.org
Linda Rodriguez | Cash Receipts Assistant (132)
e-mail: lrodr@iiat.org
Jackie Larson | Data Processing Manager (139)
e-mail: jlars@iiat.org
Esmeralda Madrigal | Data Processing Assistant (153)
e-mail: emadr@iiat.org
Jennifer Bentley | Accounting Records Coordinator (141)
e-mail: jbentley@iiat.org
IIAT Advantage Markets/Business Partners
Bill Wade, CPCU, CIC | Director (120)
e-mail: bwade@iiat.org
Peter Uhrig | Marketing Manager (121)
e-mail: puhri@iiat.org
Polly Middlebrook | Marketing Operations Manager (125)
e-mail: pmidd@iiat.org
Dave Wagner | Member Services Ambassador (104)
e-mail: dwagner@iiat.org
Marcie Tipton | IIAT Advantage Accounting and Support
Assistant (131)
e-mail: mtipt@iiat.org
Scott Hubacek | Member Sevices Ambassador
e-mail: shubacek@iiat.org
Nomralinda Ivarra | IIAT Advantage Assistant (128)
e-mail: nivarra@iiat.org
Agency Management
Rick Bondurant, CRM, CIC | Director (136)
e-mail: rbond@iiat.org
Colleen O'Sullivan | Recruiting Manager (132)
e-mail: cosullivan@iiat.org
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