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Who to call (pdf)
IIAT Staff
Unless otherwise indicated, IIAT staff can be reached at 800.880.7428.
After hours, use the extension number to leave a message in the individual's
voice-mailbox. |
About IIAT
Our commitment to our members
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We will hire responsible people with a personal commitment to customer
service.
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We will train and cross-train all employees in association products
and services, and in member needs.
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We will use every member contact to demonstrate and communicate our
commitment to service.
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We will monitor the service expectations of our members and use that
information to create service standards.
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We will be known for our trustworthiness. We will promise only what
we can deliver and deliver on all our promises.
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Executive
David VanDelinder, CPCU, AAI | Executive Director (122)
e-mail: dvand@iiat.org
Cindy Quy | Administrative Manager (117)
e-mail: cindyquy@iiat.org
Professional Staff Services
Cindy Quy | Professional Staff Services Manager (117)
e-mail: cindyquy@iiat.org
Ashley Skeens | Member Services Representative/Local
Association Representative (107)
e-mail: askeens@iiat.org
Jennifer Bentley Queen | Member Services Representative (106)
e-mail: bqueen@iiat.org
Sandra Walker | (100)
e-mail: swalk@iiat.org
Julian Herrera | Support Services Assistant (111)
e-mail: jherr@iiat.org
Education
Paul Martin, CPCU | Director (114)
e-mail: pmart@iiat.org
Jim Gavin | Continuing Education Manager (115)
e-mail: jgavi@iiat.org
Regina Anderson, CIC | Technical Service Manager (116)
e-mail: rande@iiat.org
Stephanie Freitag | Education Manager (113)
e-mail: sfreitag@iiat.org
IIAT Insurance Agency
David Surles, CPCU, RPLU, AAI | Director (147)
e-mail: dsurles@iiat.org
Jennifer Fudge | Agency Manager (146)
e-mail: jfudg@iiat.org
Joseph Hewitt, ACSR | Customer
Service Representative (144)
e-mail: jhewi@iiat.org
Hollie Jarratt | Customer Service Representatives (143)
e-mail: hjarr@iiat.org
Linda Rhodes, ACSR | Customer Service Representatives (145)
e-mail: lrhodes@iiat.org
Governmental Affairs
H. Lee Loftis Jr. | Director (118)
e-mail: lloft@iiat.org
Annie Spilman | Governmental Affairs Manager (154)
e-mail: aspil@iiat.org
Communications
Linda Timmons | Director (126)
e-mail: ltimm@iiat.org
Matthew Smith | Marketing Manager (127)
e-mail: msmit@iiat.org
Rhonda Wood | Web/Print Producer (128)
e-mail: rwood@iiat.org
Ellen Lazaretti | Web/Print Production Assistant (129)
e-mail: elaza@iiat.org
Administration
David Neahusan, CPA, CNA | Director (138)
e-mail: dneah@iiat.org
Betty Mullenix, PHR | Accounting Manager (137)
e-mail: bmull@iiat.org
Linda Rodriguez | Cash Receipts Assistant (133)
e-mail: lrodr@iiat.org
David Pettit | Data Processing Manager (139)
e-mail: dpett@iiat.org
Meagan Miller | Data Processing Assistant (135)
e-mail: mmill@iiat.org
Samantha Dogan | Accounting Records Coordinator (134)
e-mail: sdoga@iiat.org
IIAT Advantage Markets/Business Partners
Bill Wade, CPCU, CIC | Director (120)
e-mail: bwade@iiat.org
Peter Uhrig | Marketing Manager (121)
e-mail: puhri@iiat.org
Polly Middlebrook | Marketing Operations Manager (125)
e-mail: pmidd@iiat.org
Donna G. Biles, CIC | Member Services Ambassador (109)
e-mail: dbiles@iiat.org
Dave Wagner | Member Services Ambassador (112)
e-mail: dwagner@iiat.org
Normalinda Ivarra | IIAT Advantage Assistant (130)
e-mail: nivarra@iiat.org
Melissa Reed | Advantage Programs Assistant (131)
e-mail: mreed@iiat.org
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