Sunday, Jan. 29 |
| 2 – 4 p.m. |
Registration Coffee Service |
Ballroom Foyer |
| 3:15 – 5:15 p.m. |
2012 Industry Preview
2 CE credits |
Ballroom B |
| 6 – 7 p.m. |
Welcome Reception |
Ballroom A |
Monday, Jan. 30 |
| 7 – 8:30 a.m. |
Breakfast |
Atrium |
| 8:30 – 10:15 a.m. |
Building a Digital Relationship With Your Clients and Prospects
No CE
|
Ballroom A&B |
| 10:15 – 10:45 a.m. |
Networking Break |
Ballroom Foyer |
| 10:45 – 11:45 a.m. |
How to Market to People Not Like You
No CE |
Ballroom A&B |
| 11:45 a.m. – 1 p.m. |
Lunch |
Rio Grande (lower level) |
BREAKOUT SESSIONS
1 – 2:30 p.m. |
Cyber Security: Protecting Your Customer Data
1.5 CE credits |
Trinity (lower level) |
| |
You Can Hire a Successful Producer
1.5 CE credits |
Wedgwood |
| |
Agency Morale Checkup: Maintaining a Positive Work Environment
1.5 CE credits |
Ballroom B |
| |
What's Your Agency Worth?: Practical Agency Valuation Methods
1.5 CE credits |
Ballroom A |
| 2:30 – 3 p.m. |
Networking Break |
Ballroom Foyer |
BREAKOUT SESSIONS
3 – 4:30 p.m. |
Introducing the Independent Agent Portal
NO CE |
Ballroom B |
| |
Managing Market Relationships
1.5 CE credit |
Ballroom A |
| 5 – 6 p.m. |
Reception |
Atrium |
Tuesday, Jan. 31 |
| 7 – 8:30 a.m. |
Breakfast |
Atrium |
BREAKOUT SESSIONS
8:30 – 10 a.m. |
Globalization of the Insurance Industry
1.5 CE credits |
Ballroom A |
| |
Designing Competitive Compensation Plans
1.5 CE credits |
Wedgwood |
| |
Marketing Personal Lines in the Digital Age
No CE |
Ballroom B |
| |
Achieving a Balance Between Management and Leadership
1.5 CE credits |
San Antonio (lower level) |
| 10 – 10:30 a.m. |
Networking Break |
Ballroom Foyer |
| 10:30 – 11:15 a.m. |
Meet the New Commissioner
No CE |
Ballroom A |