Market Services

Company Appointment Guide

Commercial & Personal Lines | Commercial Lines | Personal Lines
Find out which companies are seeking additional appointments. The IIAT staff recently surveyed all major insurance carriers in Texas as part of the association's market development program. Use this updated guide to match your agency's needs with the needs of these carriers. (Revised 4/8/07)

What does is take to get a company appointment these days? Companies don't usually come looking for you, so you should approach company marketing departments in a way that will enhance your chance for a successful conclusion. For some pointers, read the article: "A Systematic Approach to Company Appointments." Also see the IIAT Agency Profile Form.

NOTE: A listing in the appointment guide is not an endorsement of the insurance company by the Independent Insurance Agents of Texas. This guide is furnished as a service to IIAT members.

Commercial & Personal Lines

America First Insurance
www.americafirst-ins.com
3400 Waterview Parkway, Suite 200
Richardson, TX  75080
P. O. Box 833906, Richardson, TX  75083-3906
Entire State: Lynn Chambers
Marketing Associate
972/470-8521 FAX: 972/470-8500
E-mail: camellia.chambers@americafirst-ins.com
Strategy:Looking for Commercial Agents in Austin, San Antonio and surrounding areas. Personal Lines agent statewide with the exception of the Houston area.
Desired Agency Characteristics: Commercial lines must provide hard copy premium and loss runs for the last three years and be able to demonstrate the ability to reach $1.5 million in 3 to 5 years. Personal lines would like $500,000 in less than 3 years.

Chubb Group of Insurance Cos.
www.chubb.com
North Texas (Dallas): Jerry Butler
Branch Manager and Southern Zone Officer
2001 Bryan St., Ste. 3400, Dallas, TX 75201
214/754-0777 FAX: 214/754-8129
Houston: Tom Fitzpatrick
Branch Manager
1330 Post Oak Road, Ste. 2400
Houston, TX 77056
713/297-4600 FAX 713/297-4750
Central Texas (Austin / Waco and El Paso):
Kevin Witcher, Territory Manager
9606 N. Mopac, Ste. 925, Austin, TX 78759
512/634-2200 FAX: 512/634-2222
Strategy: Targeting agencies that can generate a minimum of $1,000,000 in profitable Commercial Lines and Personal Lines in three years.
Desired agency characteristics: Targeting commercial lines growth in standard package lines, specialty commercial (D&O, EPL, International, Boiler, Inland Marine, Pollution Liability), HPR and Class A monoline property, large deductible monoline casualty programs, and information and network technology/life sciences accounts.  Targeting personal lines growth in the affluent customer segment (typically $750,000 homes and higher).

Drive Insurance from Progressive
DriveInsurance.com
Entire State: Crystal Forcella,
Sales Support Specialist
3429 Executive Center Dr., Ste 150, Austin, TX 78731
440/395/7223 FAX: 512/794-7951
E-mail: gregg_lane@progressive.com
Strategy: Aggressive growth in auto markets
Desired agency characteristics: E&O coverage, three to five years in business, automated, DSL, volume commitment and at least one standard company.

GMAC Insurance
www.gmacagency.com
Entire State: Craig S. Kendrick, Regional Sales Manager
P.O. Box 3199, Winston-Salem, NC 27102-3199
336/770-8364, ext. 8364
FAX: 336/435-0863
Craig.Kendrick@gmacinsurance.com Central and West Texas: Oscar Castaneda
800/526-0332, ext. 3263
Oscar.Castaneda@gmacinsurance.com
North and West Texas: Brandee Gordon
800/526-0332, ext. 3221
Brandee.Gordon@gmacinsurance.com
South and East Texas: Vicki Taylor
Strategy: Provide competitive, web based Personal Auto and Commercial Auto products through local independent agencies in Texas.  Using the combination of a locally known and trusted independent agent and a nationally recognized brand name, we want to help agents grow their book of business in 2007.
Desired agency characteristics: We are looking to aggressively grow our agency representation in 2007 and are looking for agencies that are interested in partnering with a nationally recognized insurance carrier who wants to help the agency grow.  To begin the appointment process, complete an on-line application at www.gmacagency.com.

Mercury Insurance Group
www.mercuryinsurance.com

Entire state: Barbara Glenn, CIC Director of Marketing Operations, Central Division
P. O. Box 728847, Oklahoma City, OK 73172
866/819-7772, ext. 6588
FAX: 405/621-6833
P.O. Box 20310, Austin, TX, 78720 866/819-7772 ext. 6588
E-mail: bglenn@mercuryinsurance.com
West Texas: Colby Terry Marketing Representative
866/819-7772 ext. 6793
Austin: Colter Huffman, Marketing Representative
512/241-4196
E-mail: chuffman@mercuryinsurance.com
Houston: Diana Friesenhahn, Marketing Representative
Houston: Ryan Williams, Marketing Representative
866/819-7772 ext. 6827
E-mail: rwilliams@mercuryinsurance.com
San Antonio: Cheryl Henry, Marketing Representative
210/491-5622
E-mail: chenry@mercuryinsurance.com
Dallas: Kurt Butterfield, Marketing Representative
East Texas
: Robert Russell, Sr., Marketing Representative
Strategy: To provide competitive rates in our personal and commercial auto markets so that we may have continued profitable growth through new and existing agency appointments.
Desired agency characteristics: Established agencies willing to build a long-term relationship by generating $500,000 of profitable personal auto business over the first three years. The agencies need to be well-experienced and financially strong with a 3-year history of profitable production with their current standard auto markets.

National Lloyds Insurance Company
www.natlloyds.com
Entire State: Doug Matthys, Marketing Director
P. O. Box2650, Waco, TX 76702
Strategy: Looking to continue to grow and service our Dwelling Fire and Homeowners business and niche market portfolio and expand our small commercial program
Desired agency characteristics:
No production quota required.

Priority One Insurance Co.
Irene Sulak, Vice President of Operations
P. O. Box 6106, Temple, TX   76501
2301 S. 37th Street, Temple TX  76504
254/773-7227  FAX 254/771-1470
E-mail:  ijsulak@rvosrep.com
Territories: 5, 6, 7, 12, 13, 14, 15C, 16C, 19N
Strategy: Profitable growth throughout Texas
Desired agency characteristics:
Previous history with profitable production with current markets.

Republic Insurance Co. www.RepublicGroup.com
Entire state: Agents interested in discussing an appointment should go to The Republic Group web site and click on Become an Agent.
P.O. Box 809076, Dallas, TX 75380-9076
972/788-6001 FAX: 972/788-6309
Strategy: Limited appetite for new agency appointments in strategic geographic areas of Texas.
Desired agency characteristics: Demonstrated history of profitability within locations that allow Republic to continue to manage spread of risk. Partner with established agencies that focus on growth, profit, retention, automation and perpetuation.

Safeco Insurance Cos.
www.safeco.com
Entire state: Michelle Smith, Coordinator
1600 N. Collins Blvd., #3000, Richardson, TX 75080
972/808-4000
FAX 866/366-9284
E-mail:  cering@safeco.com
Desired agency characteristics: For those Independent Agents who wish to discuss and appointment, please visit www.safeco.com and select Career Center – For Agents

Sagamore Insurance Company
www.sagamoreinsurance.com
Entire state: Don Burke, Marketing Manager
1099 N. Meridian St., Indianapolis, IN  46204
800/317-9402
E-mail:  dburke@sagamoreinsurance.com
Strategy: Non-Standard Personal Auto Insurance and Small Fleet Trucking

Commercial Lines Only

American Country Insurance Company
www.amctry.com
Entire State:  Haley Litchfield, Marketing Representative
150 Northwest Point Blvd., Ste. 300
Elk Grove Village, IL 60007
E-mail: hlitchfield@amctry.com
Strategy:  To appoint agents with exceptional knowledge of the public transportation industry.
Desired agency characteristics:  Agents must have exceptional knowledge and experience in the public transportation industry.

Atlantic American Property and Casualty Companies
www.associationcasualty.com
Entire state: Katrin Christal, Asst. Vice President, Marketing
3420 Executive Center Drive, Suite 200, Austin, Tx  78731
512/345-7500 x 230 FAX: 512/345-1972
E-mail: kchristal@atlam.com
Strategy: Profitable growth in standard multi-line commercial business.
Desired agency characteristics: Established mid to large agency with profitable book of commercial business and the ability to meet mutual premium goals.

CNA
www.cna.com
North Texas: Jim Harms, Branch Vice President
600 North Pearl, Suite 1300, Dallas, Tx  75201
214/220-1655 FAX: 214/220-5687
E-mail:  James.Harms@CNA.com
Southern Texas: Matt Sasso
5151 San Felipe, Suite 1800, Houston, Tx 77056
713/513/6204
Matthew.sasso@CNA.com
Strategy: Grow profitability in all business segments
Desired agency characteristics: Please discuss with Jim or Matt

Contractor Bonding and Insurance Co.
www.cbic.com
Entire State: Mark S. Hewitt CPCU, AFSB, Asst. Vice President/Branch
2999 N. 44th Street, Suite 450, Phoenix, AZ  85018
800/866-2242  FAX 800/284-2770
E-mail:  markh@cbic.com
Strategy: Continued profitable growth in commercial and contract surety lines, emphasizing small and medium contractors in Texas.
Desired agency characteristics: Only appoint agents surety bonds in Texas.

EMC Insurance Cos.
www.emcinsurance.com
Central & Eastern Texas: John S. Sprague
Marketing Manager
P. O. Box 1739, Wichita, KS 67201
800/223-0562 ext. 235
FAX: 316/263-1284
E-mail: John.S.Sprague@emcins.com
Strategy: Continued profitable growth through a partnership with aggressive P&C agencies seeking commercial lines growth opportunities.
Desired agency characteristics: Larger/professional agencies willing to commit to a minimum of $300,000 in written premium and growth.

Employers Insurance Group
www.eig.com
Entire State: Clayton Lee, Director of Sales, Western Regioin
P. O. Box 1666185, Irving, Texas 75016
208/424-7432 FAX: 208/344-3071
E-mail: clee@eig.com
Strategy: To grow through appointment of growing agents, through electronic submission, broad appetite.  Targeting small and midsize accounts, through electronic submission.  Small minimum premiums above average commissions.
Desired agency characteristics: Growing, profitable agencies with a minimum of two years experience.

Great American Insurance Group – Property/Inland Marine
www.ga-propertyim.com
Entire State:  Michael A. Verdin, Divisional Assistant VP
2435 N. Central Expressway, Suite 600, Richardson, TX  75080
972/437-7111 FAX: 513/629-5039
E-mail:  mverdin@gaic.com
Strategy:  Continue our profitable growth in the property and inland marine insurance market through disciplined underwriting in all 50 states.
Desired agency characteristics:  Ability to reach $100,000 in written premium during first year of appointment, followed by a continued trend in upward growth.

The Hanover Insurance Group
www.hanover.com
Entire state: Debra Richardson, CPCU, CIC, CRM, Regional Vice President
5910 N. Central Expressway #850,  Dallas, Texas 75206
214/750-3912 FAX: 214/750-3996
E-mail: drichardson@hanover.com
Strategy: Double small commercial book (accounts <$25,000); significantly increase new business production in middle market (accounts >$25,000 and under $400,000); significantly increase marine writings.

Insurors Indemnity Co.
www.insurorsindemnity.com
Entire state: Nancy Tussy, VP Marketing
P.O. Box 2683, Waco, TX 76702-2683
254/759-3815  FAX: 254/755-6399
E-mail: tussy@insurors.com
Strategy: Well consider additional agency representation in central, west, north and east Texas. Provide competitive market for small to mid-sized commercial risk.  Offer 24 hours quote response.  In addition to office and retail risks, we target:  Landlords’s Risk (LRO) – strip centers, office and retail; Mini Warehouses/Self Storage Units, Warehouses/Freight Forwarding; Chruches, Convenience Store (with or without gas sales), Carwashes – Full service and Self-service, Auto Services (oil/lube change, muffler shops, repair shops etc..) and other mid to small commercial risks.
Desired agency characteristics: Independent agency interested in writing standard, preferred mid to small commercial risks with an A- (Excellent) admitted company. Must have established agency and represent additional admitted, preferred carriers. Looking for long-term relationships with agents that will provide consistent, profitable growth.

Magna Carta Companies (Public Service Mutual Insurance Company)
www.mcarta.com
North Texas, Austin and San Antonio:  Ed Smith, Branch Manager
13727 Noel Road, Suite 130, Dallas, Tx  75240
972/788-2270 x 201 FAX:  972/788-2273
E-mail:  esmith@mcarta.com
Strategy:  Target independent agencies that will generate new business opportunities within our established commercial niches:  Franchise Hotels, Restaurants, Lessor’s Risks, Apartments and Condominiums.
Desired agency characteristics:  Relationship-oriented agency with a proven track record for professionalism, profit and growth.

Meadowbrook Insurance Group
www.agentsedge.com or www.meadowbrook.com
Entire State:  Kim Angell, Program Manager, Southeast
3920 Stuart St., Greenville, TX  75401
903/268-3521  FAX: 903/455-0137
E-mail:  kangell@meadowbrook.com
Strategy:  Growth in our mono-line Workers Compensation program.  We are looking to appoint new agents in Austin, San Antonio, Dallas, East Texas and surrounding areas.
Desired agency characteristics:  Profitable and growing agencies

Merchants Bonding Co.
www.merchantsbonding.com
Entire state: Josh Penwell, Asst. Vice President
P.O. Box 26720, Austin, TX 78755-0720
8303 North MoPac Expwy, Ste. B-400, Austin, TX 78755-0720
512/343-9033
FAX: 512/343-8363
E-mail: jpenwell@merchantsbonding.com
Strategy: To increase our contract bond writings.
Desired agency characteristics: Professional agencies writing contract bond accounts. We offer 25% dividend.

Ohio Casualty Group of Insurance Cos.
www.ocas.com
DFW Metroplex: Stacy Edwards
Sr. Marketing Representative
P.O. Box 2465, Coppell, TX 75019
888/304-6293 FAX: 866/385-8360
South Central Texas: Gary Hunt
Sr. Marketing Representative
P.O. Box 701121, San Antonio, TX 78270-1121
888/545-3856 FAX: 866/695-6663
E-mail: ghunt@ocas.com
Southeast & Northeast Texas: Thomas Lee, Sr. Marketing Representative
3506 Hwy 6 S #248, Sugar Land, TX 77478
281/313-3290 FAX: 866/296-9902
E-mail: Thomas.lee@ocas.com
Strategy: 6% growth in target areas in Texas
Desired agency characteristics: Established commercial lines agencies, with three years in the independent agency system that currently represent two or more standard commercial lines carriers with excellent documented loss ratios. Commitment of $100,000 per year and $500,000 in three years. 5 million agency volume minimum, with ability to produce profitable long-term growth.

Seabright Insurance Co.
www.sbic.com
Entire state:  Joe Yurkovich, Sr. Resident V.P.
4201 FM 1960, Suite 310 Houston, TX  77068
832/204-3001 FAX:  832/204-3070
E-mail:  joseph.yurkovich@sbic.com
Strategy:  Grow Texas, Louisiana and Mississippi; expand underwriting appetite for underserved market
Desired agency characteristics:  Able to achieve $1 million in 12-18 months.

Service Lloyds Insurance Co.
www.service-ins-group.com
Entire state: Monica Ferguson, Assistant Marketing Rep.
P. O. Box 26850, Austin, TX 78755-0850
512/637-3705 FAX: 512/485-2758
E-mail: mferguson@service-ins-group.com
Desired agency characteristics: Available to all licensed agents. (IIAT endorsed program).

St. Paul Travelers
www.stpaultravelers.com
Entire State: Emilie Apple, Regional Distribution Director
1301 E. Collins Blvd., #300, Richardson, TX 75081
214/570-6061
FAX: 214/570-6450
E-mail: eapple@spt.com
Strategy: Profitable Growth
Desired agency characteristics: $500,000 first year premium

Union Standard Insurance Co.
www.usic.com
Dallas Branch: Roy Golsan
Assistant Vice President/Branch Mgr.
122 Carpenter Fwy, Ste. 220, Irving, TX 75039
972/719-2400 ext. 2491 FAX: 972/719-2402
Jacquelynne Hurst, VP Marketing and Underwriting Services
122 Carpenter Fwy, Ste. 350, Irving, TX 75039
972/719-2400 ext. 2416
FAX: 972-719-2401
E-mail: jhurst@usic.com
San Antonio Branch: Mary Jane Neese
Regional VP, Branch Manager
9830 Colonnade Rd., Ste. 450, San Antonio, TX 78230
800/206-0417 FAX: 210/979-9151
E-mail: mjneese@usic.com
Strategy: Profitable growth in the middle market segment of commercial business in select areas of the state.
Desired agency characteristics:  Profitable with ability to grow to minimum of $500,000 written premium by  3rd year of appointment. Targets middle market business. Stable and financially strong, and relationship and results oriented.

United Fire Group
www.unitedfiregroup.com
2115 Winnie Street, Galveston, TX 77550
409/766-4655 FAX: 409/766-5540
Entire state: Roger Briggs, Marketing Manager
E-mail: rbriggs@unitedfiregroup.com
Strategy: Continued profitable growth through existing agencies and agency expansion.
Desired agency characteristics: Establishe, growing agencies that market a broad spectrum of business.

Unitrin Business Insurance
www.ubi.com
Entire State:  Lisa Ammel, National Sales Manager
P.O. Box 655028, Dallas, Tx 75265
214-360-8000  FAX:  214-360-8037
E-mail:  lammel@unitrin.com
Strategy:  Strenghten existing relationships with key commercial lines agencies.
Desired agency characteristics:  Larger commercial lines agencies in metro areas, strong financials, growth and profitability.

Utica National Insurance Group
www.uticanational.com
Entire State: David C. Cunningham, Resident Vice President, Regional Manager
2435 N. Central Expressway, Suite 400,
Richardson, TX 75070
972-677-6701
FAX: 972-677-6803
E-mail: david.Cunningham@uticanational.com
Strategy: Profitable growth in the casualty-oriented middle market/large market commercial lines.
Desired agency characteristics: Professional, profitable and growing.  Relationship-oriented.

Personal Lines Only

American Risk Insurance Company
www.americanriskins.com
Entire state: Amanda Rios, Sr. Account Executive
4669 Southwest Freeway, 7th Floor, Houston, TX 77027
800/580-1ARI (274) FAX: 713/559-0716
E-mail: arios@americanriskins.com
Strategy: Appointing agencies state-wide excluding the Greater Houston Area.
Desired agency characteristics: Looking for growing agencies, new or established. Agency must have at least $250,000 in homeowners/dwelling fire business in most cases, but exceptions have been made. Broadband Internet access, licensed personnel, and quality business are a must.

ASI Lloyds
asilloyds.com
Entire state: David Rowe
9901 East Valley Ranch Pkwy., Ste. 2000, Irving, TX 75063
972/830-9002 FAX: 972/830-9001
E-mail: drowe@asicorp.org
Strategy: Growth in all parts of Texas
Desired agency characteristics: Minimum three years experience, will consider new agencies.

Columbia Lloyds Insurance Company
www.columbialloyds.com
Entire state:  Milby Dunn II, Vice President
P.O. Box 540307, Houston, Tx  77254
713/527-6686  FAX:  713/528-7003
E-mail:  milby@columbialloyds.com
Strategy:  Looking for Agents in Central, North and West Texas
Desired agency characteristics:  Be able to write $70,000. first year premium.  To begin the application process, please complete our on-line application at www.columbialloyds.com

Dairyland County Mutual
www.sentry.com
Entire state:  Treva Durham, Regional Agency Sales Manager
1000 Heritage Center Cr., Round Rock, Tx  78664
512/238-3164  FAX: 512/238-3125
E-mail:  treva.durham@sentry.com
Strategy:  Appoint new agents statewide.  Continued profitable growth in non-standard personal auto and preferred motorcycle.

Fidelity National Lloyds
www.fnf.com
Entire State: Greg Severn, CIC
Regional Sales Manager
512-417-3588
E-mail: gsevern@fnf.com
Brian Cameron, Regional Sales Manager
904/718-7909
E-mail:  bcameron@fnf.com
600 Riverside Avenue, Bldg. 5, Jacksonville, FL  32204
Strategy: To grow our book of business with professional agencies.  Looking for the preferred account.
Desired agency characteristics:  Agencies that aggressively cross-sell customers, exhibit enough growth within the agency to support a new appointment.  Agency must focus on quality accounts.  Agency represents other standard markets.  Looking to build long term business relationships.

Gainsco Auto Insurance
www.gainsco.com
Entire State:  Steve Mudd, Sr. VP
3333 Lee Parkway, Dallas, Tx 75219
972/629-4409  FAX:  972-629-4436
E-mail:  smudd@gainsco.com
Strategy:  Gainsco is anon-standard statutory limits writer of automobile insurance with a primary focus on the Hispanic community.  We are aggressively appointing agents throughout all state of operation that can demonstrate a need, fit and a desire to grow a profitable book of non-standard auto business with solid business relationships for the long term.
Desired agency characteristics:  Prefer agents that are primarily focused on writing non-standard auto with an emphasis on the Hispanic community that can produce a profitable book of business and build business relationships over the long term.  Agency must be highly automated and have licensed personnel.

Hochheim Prairie Farm Mutual Insurance Association
www.hpfm.com
Entire State:  Larry Mercer, Marketing Representative
500 S US HWY 77A, Yoakum, TX  77995
361/293-5201  FAX:  361/293-1004
E-mail: larrym@hpfm.com
Strategy: Profitable Premium Growth
Desired agency characteristics: Professional, full time, multi-line, established agencies.

Imperial Fire & Casualty Insurance Co.
www.paragonins.com
Entire state: D.J. Vale, Marketing Coordinator
P. O. Box 702507, Dallas, TX  75370
14800 Quorum Dr., Ste. 250, Dallas, TX 75254
888/522-8242 ext. 125  FAX:  972-267-2519
E-mail: dvale@paragonins.com
Strategy: Aggressive growth in Auto, Home and Flood through select direct appointments.
Desired agency characteristics: An agency with a history of being profitable in personal lines.  We require a minimum of two years experience.

Southland Lloyds Insurance Co.
company@slicins.com
Entire state: James D. Webb, President
10520 Plano Rd., Ste. 100, Dallas, TX 75238
214/340-9393 FAX: 214/340-9401
Strategy: Appoint in small cities or towns in Texas with less than 250,000 people.  Wrtie HO-B, HO-A, TDP-1; Auto.
Desired agency characteristics: Located Well established agency.  Agency focus must be on quality risks.  Agency must build on long term relationships with customers and companies.

Travelers
www.travelers.com
North Texas: Doug Purcell, Regional Sales Director
214/547-8312
South Texas: Darrell Pye, Regional Sales Director
281/477-9221
Entire State: Dennis J. Devlin, Regional Vice President
15110 Trailside, Houston, TX 77095
281/855-9750
FAX: 281/855-9641
Strategy: New appointments will be considered.
Desired agency characteristics: Central, West, North, East Texas area with auto and homeowner premium volume commitment of at least $250,000.

Unitrin Kemper Auto and Home 
www.kemperautoandhome.com
Entire State:  Shawn Denman, Regional Sales Manager
12377 Merit Drive, Suite 1400, Dallas, TX  75251
972-980-3034  FAX:  972/980-3080
E-mail:  sdenman@kahg.com
Desired agency characteristics:  Looking for agents with a track history of growth and profit.  Our target is writing the middle to upper middle market segments.  Kemper is looking to write the auto, home, umbrella and other personal lines of business for the same insured.  Target coverage A on the home is $300,000 - $1,000,000 and auto policies with two or more vehicles with higher limits of liability.

Universal Insurance Company of Texas
www.uicna.com
Entire State: Joe Miller, Marketing Manager
9901 IH 10 West Ste. 980, San Antonio, Tx  78230
713/301-1427 FAX:  866/422-8331
E-mail: jmiller@uihna.com
Strategy: To develop long-term partnerships aimed at growth, productivity and profitability for both the agency and Universal