Client Communications

Articles in this section have been prepared by IIAT staff to answer common questions asked by your clients and consumers.

They are unprotected Microsoft Office/Excel documents that can be saved on your computer and modified to suit your needs, either as general communications to all your clients by mail, e-mail, on your web site, or in your agency newsletter or one client at a time to answer a specific question asked by that client.

The documents are not subject to copyright protection, but we would appreciate you leaving the attribution and disclaimer statement at the bottom of each article, for your own protection as well as IIAT's.