E&O TIP


Be very careful if you use coverage summaries. While they are helpful to the insured, they may also create E&O exposures.

For example, one such summary for a property insurance policy listed the perils insured against. The list as written said “…sinkhole, collapse…”. While the policy did provide coverage for sinkhole collapse, it did not provide collapse coverage. The comma between the two was used against the agent when the client alleged that the agent told him collapse was covered.

The terms of the policy speak for themselves and no summary is necessary.

If you use a summary, be sure to include disclaimer language:

This summary contains a brief outline of coverages included in your policies. This is only a summary and the terms and conditions of the policies will take precedence over the proposal.