With our aging society and more baby boomers living longer, sometimes without retaining all of their mental faculties, this is just one more issue that needs to be considered.

The premier event for insurance leaders, top producers, and industry up-and-comers takes place January, 26-28, 2020, at the Austin Renaissance Hotel.

Renewal and new business applications submitted this October and November for residential and commercial policies effective 1/1/2020 or later may be temporarily held in TWIA’s underwriting review stage .

The study examines how each service interaction in the relationship between an agent or broker and their insurer impacts their overall perception of the company and identifies critical service standards that drive higher satisfaction.