By Kelly Donahue-Piro Agency Performance Partners, President Agency Appeal, Co-Founder When I first got into the insurance space I remember many agency owners telling me the same thing: “We give good customer service.” I started thinking, if everyone gives good … Continue reading →

During Spring many of your clients will be traveling to Mexico for vacation. They might need to be reminded that they will need a separate Mexican Tourist Auto policy while they are there. IIAT Advantage and International Insurance Group (IIG) … Continue reading →

Did you know IIAT’s Continuous Improvement Director Angela Ford offers hands-on consulting services for IIAT members? An IIAT Operational Improvement Review conducted by Angela provides an objective, systematic review of critical agency operations and practical recommendations to help improve your agency’s … Continue reading →