Introducing more CE opportunities!
IIAT endorses The National Alliance's educational programs and learning resources for independent insurance agents.
Register NowIIAT endorses the Certified Insurance Service Representatives (CISR) program as the professional designation program for customer service representatives. The CISR is a nationally recognized program with a 37-year legacy and almost 2,000 current Texas participants. As part of The National Alliance for Insurance Education & Research, CISR boasts the largest number of participants and designation holders of any customer service representative program in America.
The CISR designation program is a practical program, focusing on minimizing E&O claims and understanding risks and exposures. The program consists of nine, one-day courses that are designed to raise the standards of customer service. CISR is an intermediate level program, so participants should have some working knowledge of the applicable policies. Learn more
Earning the CISR Designation
To earn the CISR designation you must complete five courses and successfully pass the examination that follows each course within three calendar years following the year in which you pass your first exam. To keep the designation you must update each year with additional continuing education courses offered by Insurance Agents & Brokers.
Click the link to register for a class through the National Alliance. You will be asked to log-in to your National Alliance account. If you don't have an account, you will be prompted to create one.
What happens to my TIIA designation and credits?
Starting January 31, 2023, IIAT will no longer offer TIIA classes. If you have earned the TIIA designation, it will remain active.
Already have the TIIA designation?
Haven't completed the TIIA designation, but have earned credits?
- How you can still earn the TIIA & add the CISR designation to your credentials
- How to possibly transfer your TIIA credits towards the CISR if you choose not to complete the TIIA designation
Questions?
For general questions about TIIA and CISR designation and classes, please contact IIAT’s Felicia Rodriguez at [email protected] or 512.493.2413.
If you have any questions regarding your credits in the CISR Program, you may contact Jonathan Hernandez, at The National Alliance, 800-633-2165 ext. 3314 or [email protected].
