CISR Program

Certified Insurance Service Representative (CISR) Program

The Certified Insurance Service Representative (CISR) Program empowers outstanding individuals to provide exceptional account management and customer service.

This program consists of nine courses.

PROGRAM TOPICS:

Agency Operations
Commercial Casualty I
Commercial Casualty II
Commercial Property
Elements of Risk Management
Life & Health Essentials
Other Personal Lines Solutions
Personal Auto Exposures
Personal Residential Property

Today’s organizations live and die by their customer service—so be great at what you do! If you are thinking about expanding your skills, only one program should be on your radar—CISR. CISR courses are known for preparing front-line professionals to analyze risks, policies, forms, and claims data and communicate that understanding clearly to their clients, carriers, and colleagues.

View CISR Courses

Who Should Attend CIC Courses?

CISR courses are designed for individuals working in a customer service capacity.

Earn a Prestigious CIC Designation

To earn a CISR Designation, successfully complete five of the nine courses and pass all five multiple-choice exams within three calendar years. You can take the courses in any order. Once you have completed all five exams, you will earn the your designation. Note: Insurance professionals are welcome to take CISR courses without the intent to earn a designation. The exam is required only if earning the designation.

Earn a CISR Elite Designation

If you go on to take and pass all nine courses, you will earn the CISR Elite designation. After earning the CISR or the CISR Elite Designation, you are eligible to attend special programs designed exclusively for CISR designees.

Maintain Your Designation - CISR Designation Requirements

After receiving the CISR Designation, no further exams are required; however, you will need to complete any one of these annual update options:

Kier Lewis

Programs Manager