Ready to take the TIIA exam?
If you are pursuing the TIIA Personal or Commercial Lines designation, all personal or commercial webinar parts are required. Please request an exam voucher from IIAT's education team upon completion.
Request a VoucherTIIA Personal Lines Education
Our personal lines courses are designed for a wide range of audiences. If you’re a newly licensed agent or you’ve been in the business for years and need a refresher, TIIA classes are for you. TIIA designation classes address key insurance issues in personal lines that every agent should know. Our classes provide the most up-to-date insight and practical guidance for Texas insurance personnel.
Please note, starting January 2023, IIAT endorses the CISR Program as the professional designation program for customer service representatives. After January 31, IIAT will no longer offer live TIIA classes, but we are here to help you finish the designation if you are near completion. Please contact [email protected] to learn how. You must contact us by April 1 if you intend to complete the TIIA designation.
Complete the following webinar courses and exams to earn the TIIA designation:
| Total of 30 CE Hours | Total of 5 Exams |
|---|---|
| Personal Auto Exposures - Part 1A | |
| Personal Auto Exposures - Part 1B | |
| Personal Auto Exposures - Part 1C | PAE Part 1 Exam |
| Personal Auto Exposures - Part 2A | |
| Personal Auto Exposures - Part 2B | |
| Personal Auto Exposures - Part 2C | PAE Part 2 Exam |
| Residential Property Exposures - Part 1A | |
| Residential Property Exposures - Part 1B | |
| Residential Property Exposures - Part 1C | RPE Part 1 Exam |
| Residential Property Exposures - Part 2A | |
| Residential Property Exposures - Part 2B | |
| Residential Property Exposures - Part 2C | RPE Part 2 Exam |
| Personal Liability Exposures - Part A | |
| Personal Liability Exposures - Part B | |
| Personal Liability Exposures - Part C | PLE Exam |
Click on a class below to get CE details and to register:
Personal Auto Exposures
Explore the liability exposures associated with owning a personal auto including the legal basis for liability, eligibility and underwriting concerns and how to evaluate coverage in independent company forms. Learn how the policy responds to common customer questions and consumer protections in Texas. Review the first party coverages in the PAP, including uninsured motorists, personal injury protection and physical damage, and more.
Residential Property Exposures
Explore residential and personal property exposures addressed in the ISO homeowners policy. Review eligibility for various homeowners forms and valuation issues. Learn about various ISO endorsements used to modify coverage, including scheduled personal property, increased limits and replacement cost coverage for personal property. Review the condominium form, renters form and the various ISO dwelling policy forms.
Personal Liability Exposures
Learn about a variety of exposures common to the personal insurance customer. Review the liability section of the homeowners policy, internet exposures, watercraft exposures and common customer questions. Learn more about insuring in-home businesses, underwriting considerations and umbrella policies.
Earning the TIIA Designation
Earn your TIIA designation and become among an elite group of agency staff who have a strong understanding of regulations and insurance issues. Our designees are prepared to provide the most accurate technical assistance and superior customer service.
To earn the TIIA designation, agents must complete all the commercial or personal lines TIIA classes within five years of taking their first TIIA class. Agents must also pass an exam for each class.
Exams to earn the TIIA designation can be taken online after each class at no additional charge through the TIIA Exam Center. Passing the exam is one of the requirements for earning the TIIA designation in both personal and commercial lines. In order to maintain the designation, TIIA designees must complete 12 hours of IIAT CE-approved training every two years.
Agents who complete the TIIA designation in personal or commercial lines earn the right to use the TIIA designation as a professional credential. The TIIA designation denotes an advanced level of knowledge and expertise. TIIA designees will have a keener understanding of regulations and insurance issues enabling them to provide the most accurate technical assistance and superior customer service.
Who should attend?
The TIIA program is ideal for agency staff who assist customers with their insurance questions or advise customers about insurance options. No previous experience is required, though introductory training in the agency or with IIAT’s New Employee Orientation program is advised. Experienced employees who train others in the office will benefit from exposure to the materials and instructional methods.
