Tai Jenkins Williams
Senior Customer Engagement Training Consultant - Texas Mutual Insurance Company
Tai Jenkins is a Customer Engagement & Training Specialist with Texas Mutual Insurance Company. She began her career in insurance over 12 years ago as a commercial underwriter and soon became a trainer. During her tenure, Tai has served as a trainer for agents, underwriters, and service center representatives. Tai is a native of North Carolina; however, throughout her insurance career, she has lived in Virginia, Iowa, and now Texas. She is a licensed P&C agent and holds a Master of Education degree.
Kelly McDonald
McDonald Marketing
Kelly McDonald is a nationally recognized marketing expert, with deep specialization in consumer trends. She has worked with clients such as Toyota, Harley-Davidson, NASA, Sherwin-Williams, Chubb and Miller/Coors.
Kelly is the author of three bestselling books: "How to Work With & Lead People Not Like You", "Crafting the Customer Experience for People Not Like You" and “How to Market to People Not Like You”. She has been featured on CNBC, in BusinessWeek, on CNNMoney.com and on Sirius/XM Radio. Her company, McDonald Marketing, has twice been named one of the top advertising agencies in the U.S. by Advertising Age magazine.
Marit Peters
President & Executive Director - IIAT
Marit is passionate about helping organizations grow, solve problems and thrive! She believes people are the true heart-beat of every company. Marit believes that it's a leader's responsibility to understand their employees' strengths and provide them the opportunity to engage and be part of the solution.
Jeff Wodicka, CIC
President of Business Development - Fournier Group
Program Director, National Alliance for Insurance Education & Research
Jeff Wodicka is a licensed agent and broker in New York. During his forty years in the insurance industry, Jeff has served in functions ranging from company marketing underwriter, to agency office manager, agency key producer, agency sales manager, agency founder, chairman and CEO. Jeff currently serves as president of business development for The Fournier Group in Portland, OR. His years in the insurance industry makes him one of the few nationally recognized instructors, lecturers, and consultants with current "hands on" agency experience. Jeff has instructed for carriers and associations in nearly every state in the nation. In addition to his agency responsibilities, acts as National Program Director for The National Alliance for Insurance Education & Research, based in Austin, Texas. In this capacity, Jeff oversees the ongoing development of the faculty and curricula for The Dynamics Sales Training programs.
