So your customer suspects they may have a cyber security incident – what should they expect and how can you walk them through it? Watch a webinar, presented by Wingman Cyber, to find out.

​Big “I" members, along with other employers, must adhere to new regulations on overtime pay from the U.S. Department of Labor (DOL) by Jan. 1, 2020. For most agencies, it will be a matter of adjusting to the new salary threshold levels. But, for others, it may be time to start documenting hours worked.

What sets your agency apart from the competition? Is it having a well-known brand or product? Or is it being in the right place at the right time with the right message? The answer is neither. The primary competitive differentiator is great consumer experience, and local agents—armed with smart information—are best positioned to deliver it.

With our aging society and more baby boomers living longer, sometimes without retaining all of their mental faculties, this is just one more issue that needs to be considered.