Recent legislation changed the part of the Texas Insurance Code that governs TWIA. Check out our new Changes at TWIA
webpage for more information and the status of these, and other, legislative changes.
More about the new policy contracts
Your policyholders (both residential and commercial) with upcoming renewals will receive this mailed letter
announcing the new policy contract that will go into effect in January 2020. Beginning in mid-December, they will also receive a postcard introducing them to the new renewal process and reminding them of the new policy contract.
What is the new policy renewal process?
The new process includes sending renewal offers directly to policyholders and mortgage companies via US mail and accepting payment directly from them. Learn more
about TWIA changes.
Register for the TWIA Webinar - New Process for Policy Renewal
The webinar is designed to be interactive, and we welcome you to participate in any one of our scheduled call-in sessions, which will all cover the same content.
Twelve training webinars will be provided on the following dates:
Monday, December 9, 2019 – 2:00 pm to 3:30 pm
Tuesday, December 10, 2019 – 10:00 am to 11:30 am
Tuesday, December 10, 2019 – 2:00 pm to 3:30 pm
Thursday, December 12, 2019 - 10:00 am to 11:30 am
Thursday, December 12, 2019 - 2:00 pm to 3:30 pm
Friday, December 13, 2019 - 10:00 am to 11:30 am
Thursday, January 9, 2020 – 10:00 am – 11:30 am
Thursday, January 9, 2020 – 2:00 pm to 3:30 pm
Friday, January 10, 2020 – 2:00 pm to 3:30 pm
Monday, January 13, 2020 - 2:00 pm to 3:30 pm
Tuesday, January 14, 2020 - 10:00 am to 11:30 am
Tuesday, January 14, 2020 - 2:00 pm to 3:30 pm
Attendees are required to register using the following link:
After registering, you will receive a confirmation email with instructions on how to join the webinar.
Email TWIA with any questions at AgentServices@twia.org.