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Agency Universe Study Available to Download

The number of independent insurance agencies has remained stable and business conditions continue to improve, although at a slower rate than 2018, according to the 2020 Agency Universe Study.

Future One, a collaboration of the Big “I" and leading independent agency companies, released key findings from the recently completed Agency Universe Study. The biennial report is hailed as the most comprehensive look at the independent agency system. The 2020 study also includes a special report on COVID-19's impact on independent agencies.

Visit Independent Agent magazine to learn the top 10 takeaways from the 2020 Agency Universe Study. Visit the Big “I" Agency Universe Study webpage to purchase the management summary and full report.

Contact Madelyn Flannagan, vice president of agent development, research and education, with any questions.

COVID's Impact on the Industry

View a FREE summary of the results of the COVID-19 Impact Study