If you had an employee who worked 24/7, only said what you told them to, and never took a vacation, you’d be thrilled, right? Disturbed and confused, yes, but also thrilled. That’s your website. Or at least it should be. Designed and built well, and maintained wisely, your website has the potential to be your single greatest salesperson. But sadly, most websites remain lackluster, unimaginative, or even technically buggy.
In this episode, Marit is joined by Mike Steckel, User Experience (UX) Director at Mighty Citizen, a branding and web design company based in Austin. Join to discover countless ways in which your website might be failing you, your customers and potential customers —combined with specific, simple ways to repair them. This session isn’t designed for tech wizards (or even tech novices). Instead, anyone who cares about their organization's website can learn, quickly and concretely, what to fix and what to keep.
Thursday, May 13, 2021 | 10-11 AM
About Mike Steckel
As User Experience (UX) Director at Mighty Citizen, Mike oversees a team of information architects and online marketers during every stage of our projects—from the early days of discovery and research, through content strategy, and eventually to launch and testing. With extensive experience in all elements of UX design—including many years working for giants like National Instruments and SEMATECH—Mike is the agency’s expert in the areas of user research, user experience, and content governance. Before Mike discovered information architecture, he began his career as a librarian and received his master’s in Library and Information Science from The University of Texas.