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Catalyit Tech Tip: How to Reach Clients that Block Unknown Callers

Are you having trouble reaching your client via phone? The days of landlines are almost over, as most people have replaced their old home landlines with mobile phones.

You may remember that Apple implemented a new iOS feature in 2019 called “silence unknown callers.” Android users also have the ability to “block calls from unidentified callers.” If your client happens to use a cell phone as their primary method of communication, that may be what’s preventing you from reaching them.

Fortunately, there are two steps you can follow to help overcome this feature and allow you to reach your clients by phone.

Find out how

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Matt Smith

Communications Director