What Is Your Agency's Number? The Policies Per Customer Factor
The number of policies per customer can be used as a predictive indicator of the ongoing retention rate that can be expected in an agency.
How a Hard Market Can Impact Your Agency’s Profitability
There are several things that independent insurance agencies can do to minimize the impact of a hard market on their agency.
How to Build a Strong Budget for Your Agency
With a little time and consistency, a budget can be one of the most powerful tools you’ll ever have inside your agency.
Employee Retention Strategies That Work
CareerPlug CEO Clint Smith shares 10 employee retention strategies that work.
The Impact of Technology on Your Agency’s Value
The biggest factors in determining an agency’s value are growth, retention, profitability, overall volume, culture, and the risk inside that agency. The adoption of technology and data significantly impacts all of these areas.
7 Findings from the 2022 Agency Universe Study
The newly released study is hailed as the most comprehensive look at the independent agency system.
Congrats to the Texas Best Practices Agencies
Twenty-three IIAT member agencies were included in the Big “I” and Reagan Consulting 2022 Best Practices Study.
CMS Issues New Rule Limiting Third-Parties Who Conduct Medicare Advantage Marketing
The requirements for agents & brokers must be adopted by October 1, 2022.
The Industry is Changing Rapidly – Is Your Agency Prepared?
During unpredictable times, agency owners who are investing in their agencies are going to be very well positioned for whatever the future holds.
Disclaimer: This Article is Intended to Provide Agents with Information on Disclaimers and How to Use Them
Disclaimers reduce the risk of liability when an issue occurs and establish realistic expectations with your customers.
Investing in Your Agency’s People Can Lead to Big Returns
The best way to build strong customer relationships is to have quality people representing your brand, serving your customers, and shaping the culture of your agency.
The Problem with Silence
The unintended consequences of keeping your agency's plans for the future a secret with staff.
Questions to Consider When Buying an Agency - Part 1
Ask yourself these important questions when you think you're ready to buy an agency.
Is It Time to Sell My Agency? 3 Signs that Could Help with a Challenging Decision
Knowing when and if to sell is a difficult decision. Here are some indicators that it might be time.
Next in Line: Plotting a Path to Agency Ownership
You're a hungry, smart, energetic leader who sees the incredible opportunity that exists in the insurance industry. What are you doing to build your pathway to ownership?
Get Your Agency Off to a Strong and Healthy Start in 2022
It’s a new year. Time to get your annual checkup, refresh goals and get to work.
4 Cybersecurity Myths: Who’s Vulnerable and How to Fight Back
Thomas Wetzel has addressed cyber security issues with hundreds of agents over the years, but some myths stubbornly persist.
How Digitalization Can Reduce Costs For Agencies
You don’t necessarily need to embrace every emerging solution that arrives, but a lack of digitalization can hold you back.
Six Things Businesses Should Do Now to Secure Company Data
Cyber attacks targeting small businesses are becoming more frequent and complex. Take these steps to secure company data.
Take It from Grandma: Send a Card and Watch Your Agency Grow
Five occasions for which you should consider sending cards to your clients and why you should do it.
ACT Resources to Protect Against Hacking
Hackers are focused on targeting industry systems to access valuable data.
Is Your Agency Cyber-Ready?: New Assessment Helps Solve Cyber Pain Points
The Big “I" Agents Council for Technology has released the Agency Cyber-Readiness Self-Assessment, now available online as a supplement to the Agency Cyber Guide 3.0.
7 Ways to Speed Up Your Agency’s Receivables
The key is to speed up the payment process and minimize the chance of non-payment.
Key Components of a Perpetuation Plan
To have a strong plan for your agency, you need a written document that addresses what will happen to the ownership of your agency if the you are no longer able or willing to run the agency.
The Power of Knowing Your Agency’s Value NOW
IIAT's Agency Finance and Valuation Consultant Carey Wallace provides agency owners with practical examples of how knowing your value can lead to opportunities for growth, increased profitability, and an increase in your agency’s overall value.
Agency Hacking Is On the Rise: How to Protect Your Business
Independent agents are a prime and focused target of cyber criminals. Over 12% of all breaches are now within the financial sector, and this focus is only growing.
Independent Agents Own Their Data But Contract Language Is Still Important
Ownership of expirations, including related records and data, is perhaps the most critical issue for independent agents to consider in their company appointment contracts.
Pandemic, Agency Growth and the New Year: Why Smart Agencies Will Prosper in the Coming Year
Barring an unforeseen event as disruptive as COVID-19 was this past spring, and being optimistic that a winter wave of the pandemic is contained, 2021 looks to be a hopeful year for independent insurance agencies.
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