The Agents Council for Technology (ACT) and supporting ACT member, SimplePin, are teaming up for a three-part webinar series designed to help give your clients the best possible customer experience (CX).
The journey customers take can be broken into six simple steps: discover, evaluate, purchase, experience, renew, and refer. The webinar will break these steps down to show you that implementing simple technologies can make all the difference.
On July 27 at 12 p.m. CT, Part Two brings together industry experts to share insights into the “Purchase" and “Experience" phases of the customer journey. This second session will show members how to make purchasing easier for their clients and continue the relationship-building after the sale.
Learn how digital payments are a necessity for most customers today. Hear how e-signature solutions can meet your clients' expectations. Listen in to discussions on how chatbots on agency websites are growing in popularity. This and much more will be discussed by our panel of industry experts.
Digital Solutions and the CX Lifecycle - Part II
Tue, Jul 27, 2021 | 12:00 PM - 1:00 PM CDT