How to Develop a Procedures Manual
IIAT Members Only Content
E&O Loss Control Guide
- Why Worry About E&O?
- What to Do If You Have An E&O Claim
- Management and Operations - A Two-Pronged Approach
- Implementing an E&O Loss Control Program
- Insurance Agents: Targets for E&O Claims
- How to Develop a Procedures Manual
- Marketing and Selling
- New Business
- Policy Changes
- Claims
- Renewals
- Cancellations and Non-renewals
- Certificates of Insurance
- Policy Audits
- Technology Issues and E&O
- Other Issues
- E&O Alert
- Sample Letters - Marketing and Selling
- Sample Proposal and Quote Procedures
- Best Practices for Using Wholesalers
- Understanding Surplus Lines
- How to Conduct a Self-Audit
- Ten Things You Don't Want to See in Your E&O Policy
- Carrier Insolvency
- Sample Disengagement Letter